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Over the years, Van Adams Jewelers has built a strong reputation for complete customer satisfaction. Our customers share their experiences in the testimonials below. If you have a testimonial that you would like to share, please email us at testimonials@vanadams.com. I just wanted to drop you a note to let you know how pleased I am with my recent purchase. Not only was the price fair and the workmanship beautiful, the final result is stunning and your customer service far exceeded my expectation. I thank you for a very positive experience overall and will make Van Adams my one and only stop for future jewelry needs. Sincerely, I want to thank you for all your help and your professional advice while choosing an engagement ring. I appreciate the time you took to explain the different products you carried and I felt more knowledgeable when I left your store. With your help, you made one of the most meaningful experiences in my life even better. As many of my friends begin to look for engagement rings, I will refer them to you because of the excellent service you showed to me. Thank you again! Sincerely, I want to thank you, from the bottom of my heart, for putting a stronger clasp on a cross and chain my husband had purchased for me. He had just recently died and I added his wedding band with the cross. I was so afraid I would lose it and it was a great worry to me. You wouldn’t charge me for doing this and I was so surprised. For someone to do something so kind was unbelievable. Thank you so much. I wear his ring close to me every day. He was such a good man and I loved him so very much. In kindness, I thank you, I want to express my sincere gratitude for the important part you all played in one of the most meaningful experiences of my life. While on vacation in St. Augustine, Florida, my boyfriend Damon, took me for a moonlit walk along the beach where he knelt in the sand and asked for my hand in marriage. He presented me with the most beautiful princess cut solitaire I have ever seen! I always wanted my proposal to be a surprise and it certainly was. Needlesstosay, my proposal was something that I will never forget and the ring is something that I will treasure for the rest of my life. A year earlier, we had come to visit your store to begin our “ring search”. Neither one of us really knew what we were looking for or what to ask. It was a very busy Saturday afternoon in the store, but your salesperson took nearly one hour talking us through the process, allowing me to try on whatever I wanted, and answering any questions we had. We did not intend to purchase a ring that day, and we did not. But we left your showroom feeling more knowledgeable about engagement rings and more comfortable with your associates there. Later that day, we traveled to other jewelry stores, both in the mall, and elsewhere, and were greeted by high pressure salespeople that were only interested in making a sale that day. No other store took the time to fully explain diamonds like the associates at your store and at no time were we looked down upon because we were a young couple. One year later, little did I know that Damon had visited you a month before our trip! With your help, Damon purchased the perfect diamond engagement ring for me. I have received numerous compliments on my engagement ring and I love it. I can not wait to return to Van Adams Jewelers to find the perfect wedding bands! Damon and I will always be grateful for the courtesy and kindness you showed us. Thank you for being our personal jeweler. Sincerely, |
