The following is a list of frequently asked questions about our jewelry and services. If you have a question that is not listed below, feel free to contact us and we will be happy to answer it for you.
What type of a selection of diamonds do you carry?
We carry a wide variety of loose certified and non-certified diamonds ranging from:
- .25cts to 3.00cts
- VVS1 to SI2 clarity
- D, E, F, G, H, and I in color
Our diamond collection is concentrated in VS1 to SI1 clarity, and F, G, and H in color.
How do I know I am getting a fair price and value?
We encourage you to compare our diamonds and jewelry to other jewelry stores for like quality and value. As a family owned jeweler, we have low overhead and great buying power. Therefore, we are able to pass that savings on to you.
What is the average price for an engagement ring?
Engagement rings range in price from $1,000 to $10,000. We can work with any budget and we are confident that we can find the right ring for what you want to pay.
How can I purchase a piece from one of your designer's collection?
If we do not carry it in our showroom, we can probably get it for you. Just tell one of our sales associate which piece you are interested in and we will do the rest.
How do I insure my ring?
We highly recommend insuring your jewelry to protect it from loss or theft. You can insure your jewelry through your homeowners insurance. You may also consider insuring your jewelry through Jewelers Mutual
. Jewelers Mutual provides insurance coverage for your personal jewelry.
How often should I get my jewelry cleaned and inspected?
We strongly recommend cleaning your jewelry and having all the stones and prongs checked every three to six months.
How long do most jewelry repairs take?
Most jewelry repairs take 1 to 5 days. Custom repair jobs can take 4 to 6 weeks.
Do you have a jewelry repair warranty?
Yes, all of our jewelry repairs have a 90 day warranty.
Do you offer financing?
We do not offer in-store financing. However, we do offer 3rd party financing through Wells Fargo. Wells Fargo offers a 90-day same as cash option with no interest.
Do you offer gift cards?
Yes, we offer gift cards. Please come in and see a sales associate.
Do you offer more selections in your showroom than what is shown on your website?
Absolutely. The jewelry pieces shown on our website are selected pieces we want to showcase online. Please visit our showroom to see our entire collection.
Why don't you display pricing on your website?
Because of the constant fluctuation in the diamond and gold markets, we are able to give you the most accurate pricing when you visit or contact our store.
Can I purchase jewelry from your website?
Currently, we do not offer online jewelry sales on our website.
What is your return policy?
We have a 30 day full refund policy.